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Service Units

A service unit is a team of volunteers working together in a geographic area providing support to troop leaders, implementing local events, recruiting and retaining girl and adult members and promoting the mission of Girl Scouts within their community. Service units hold leader meetings and are a great place to find support. These meetings are held a minimum of 4 times per year and some meet monthly, and are for the Girl Scout leaders in the area.

For current information on time, date, and location of your area leader meetings please email info@girlscoutstoday.org

At your area leader meeting you will find:

  1. Collaboration between leaders to make service unit events spectacular.
  2. Support from other leaders who may have or may be experiencing similar situations.
  3. Information on events and activities that are taking place locally and around the council.
  4. Guidance from experienced leaders and the service unit director.
  5. Training that is given on the service unit level on topics that leaders request.
  6. Camaraderie that you share with other people involved first-hand in Girl Scouting.
Service Unit Director (SUD)

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Partnership: Service Teams work in partnership with GSEIWI to create extraordinary Girl Scouting experiences for girls, adults and their local communities. We have created this team position description to ensure that we partner with only the highest quality of individuals to represent Girl Scouts.

Supported By:  Community Volunteer Specialists

Key Responsibilities:

Service Unit Management

  • Provide a friendly, welcoming, environment to support leaders in your community
  • Attend the 4 scheduled Service Unit Director meetings, either in person or virutally
  • Facilitate quarterly leader meetings:  September, October, December or January and April
  • Utilize the Top 10 agenda for the Leader Meetings
  • Assist staff in recruiting and maintaining an effective Service Team
Community Involvement
  • Represent Girl Scouts and promote visibility in your community
Membership
  • Ensure that every girl has the opportunity to join Girl Scouts and when she does, exceed her expectations
  • Assist in recruiting qualified adults to Service Team positions
Recognitions
  • Support and recognize girls, leaders, parents and other Girl Scout volunteers in your community
Programs
  • Provide program opportunities for all girls within your community through local community partnerships
Cookie Cupboard Manager

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Partnership: Service Teams work in partnership with GSEIWI to create extraordinary Girl Scouting experiences for girls, adults and their local communities. We have created this team position description to ensure that we partner with only the highest quality of individuals to represent Girl Scouts.  

Supported By:  Product Sales Staff 

Key Responsibilities: 

Cookie Cupboard Training

  • Attend required training to become familiar with the procedures and objectives of the sale
  • Once attendance is completed, the Cookie Cupboard Manger will be granted access to the online cookie sale management system eBudde
Cookie Cupboard Delivery
  • Reserve, set-up, and monitor the cookie cupboard delivery station.
  • Accept delivery of cupboard initial order.  Product order must be verified and signed for
  • Accept delivery of re-orders weekly – deliveries occur on Thursdays or Fridays during the day
  • Orders that are less than 150 cases may need to be picked up
Cookie Cupboard Management
  • Must have internet access in order to maintain accurate records and enters cookie transfers online on a daily basis
  • Meet all deadlines as required for the cookie sale
  • Communicate effectively with other volunteers and cupboard managers and reinforce GSEIWI pending order procedures for cookie cupboards. This includes enforcing order restrictions set up by council
  • Manage cookie cupboard inventory down to zero (or very few cases) by the end of the sale.  Product will be returned to council or another cupboard by the date set by the product sales staff
  • Abide by the cupboard closing date communicated by the product sales staff
Event Coordinator

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Partnership: Service Unit Event Coordinators work in partnership with other volunteers in their service unit, community partners and girl experience specialist staff to provide fun and exciting learning opportunities for girls in your area.  

Supported By:  Service Unit Director (volunteer), Girl Experience Specialists (staff)

Key Responsibilities:

  • Help girls Discover, Connect, and Take Action through the Girl Scout Leadership Experience
  • Plan top-notch, fun events and experiences for girls in your community
  • Recruit passionate volunteers and community partners
  • Create timelines and budgets that'll help you stay on track
  • Promote opportunities to girls not yet in Girl Scouts with support from volunteers and staff
  • Connect with people just like you at Leader Meetings to plan and promote events
  • Accept differences and make accommodations to ensure inclusion of all girls

Training Webinar

Event Coordinator Training
Leader Mentor

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Partnership: Service Teams work in partnership with GSEIWI to create extraordinary Girl Scouting experiences for girls, adults and their local communities. We have created this team position description to ensure that we partner with only the highest quality of individuals to represent Girl Scouts.  

Supported By:  Service Unit Director (volunteer), Girl Experience Specialists (staff)

Key Responsibilities:

New Leader Support

  • Helps new leaders get off to a good start by initiating first contact and assisting with troop organization
  • Uses the Leader Mentor Contact Sheet to review topics with new leaders
  • Attends leader meetings with new leaders on a regular basis
  • Provides ongoing support and encouragement to new leaders the first year through regular contacts
  • Assists new leaders with planning their troop year and how to involve girls in the process
  • Introduces new troop leaders to available program resources and how to access new resources
Training
  • Attends Leader Mentor training opportunities a minimum of four times per year
Membership
  • Work with new leaders to welcome new members into troop
  • Works with new leaders to ensure on time renewal
Service Unit Team
  • Partners with the Service Unit team to provide ongoing support to new leaders
  • Reports any problems with new troops to the Service Unit Director and/or Age Level Support

Training Webinar

Leader Mentor Training
Recognitions Coordinator

Download Printable PDF Version

Partnership: Service Teams work in partnership with GSEIWI to create extraordinary Girl Scouting experiences for girls, adults and their local communities. We have created this team position description to ensure that we partner with only the highest quality of individuals to represent Girl Scouts.  

Supported By:  Community Volunteer Specialists

Key Responsibilities: 

Recognize Service Unit Volunteers

  • Promotes Council and Service Unit Awards to ensure local volunteers and adults receive appropriate recognition for service
  • Assist adults with nomination forms and award requirements
  • Assist in securing required letters of endorsement for adult awards
  • Ensure award nominations are turned in on time with all required documentation
  • Receive and distribute volunteer pins and awards and celebrate awards with the service unit
Leader Appreciation
  • Work with the Service Unit Director and Community Volunteer Specialists to ensure that Leader Appreciation is celebrated at the April Leader Meeting or as a separate celebration
President's Award
  • Work with the Service Unit Director to complete and submit the President’s Award application
Recruiter

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Partnership: Service Teams work in partnership with GSEIWI to create extraordinary Girl Scouting experiences for girls, adults and their local communities. We have created this team position description to ensure that we partner with only the highest quality of individuals to represent Girl Scouts.  

Supported By:  Member Recruitment

Key Responsibilities: 

Girl Scout Recruitment

  • Inspire girls and families to participate in the largest female leadership program in the world – Girl Scouts!
  • Attend a 2 hour in person training to provide you with the information and resources necessary to be successful
  • Be knowledgeable of, and achieve the goal established for individual schools
  • Implement the established recruitment plan developed by Girl Scouts of Eastern Iowa and Western Illinois
  • Communicate with your assigned Membership recruiter to ensure success
  • Agree to select a minimum of 2 – 4 schools to promote and secure Girl Scout leaders and establish troops.  Schools will be confirmed at training
Service Unit Product Manager (SUPM)

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Partnership: Service Teams work in partnership with GSEIWI to create extraordinary Girl Scouting experiences for girls, adults and their local communities. We have created this team position description to ensure that we partner with only the highest quality of individuals to represent Girl Scouts.  

Supported By:  Product Sales Staff

Key Responsibilities: 

Product Sales Training

  • Attend Service Unit Product Manager training prior to the sale
  • Receive troop materials, train Troop Product Managers (TPM), and distribute materials
  • Collect TPM agreements and keep them on file for 1 year after the sale is complete
Product Delivery
  • Reserve, set-up, and monitor product delivery station
  • Accept, verify, and sign for delivery of the service unit product order at the delivery station
  • Manage TPM pick-up of the product
Product Sale Management
  • Successfully meets product sale deadlines
  • Approve and commit troop initial product orders and recognition orders
  • Communicate with TPM on changes to orders when appropriate
  • Support council and troops in the service unit on the money collection process
Recognition Orders
  • Receive, sort, and distribute recognition orders to TPM
Treasurer

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Partnership: Service Teams work in partnership with GSEIWI to create extraordinary Girl Scouting experiences for girls, adults and their local communities. We have created this team position description to ensure that we partner with only the highest quality of individuals to represent Girl Scouts.  

Supported By:  Community Volunteer Support

Key Responsibilities: 

Manage Service Unit Finances

  • View the training webinar for SU Treasurers and download/print accompanying Treasurer Packet Material Resources.
  • Keep accurate financial records for the Service Unit – See financial tracking spreadsheet
  • Report out on expenditures and account balance at each Leader Meeting – See SU Treasurer’s Report
  • Keep the Service Unit ACH Agreement up to date and submit to Council when changes are made – See Girl Scout Bank Account and ACH Agreement  

Manage Finances for Service Unit Events


Questions? Email Info@GirlScoutsToday.org.